Frequently Asked Questions

What is curatedhomespot.com?
curatedhomespot.com is your premier online destination for stylish and affordable home decor, gifts, and accessories. We are dedicated to helping you create a home you love by offering a wide array of unique products, from wall art and decorative accents to furniture and seasonal items, all designed to inspire your space.

How can I get assistance with my order?
For any questions regarding your order, you can visit our Customer Service Help Center online. Our comprehensive help pages provide answers to many common questions about order status, returns, and more. If you need further assistance, you can contact our customer service team directly through the online help portal.

What are your shipping options and costs?
We offer a variety of shipping methods to meet your needs. Standard shipping typically arrives within a set number of business days. You can view the full details of our shipping options, including any current promotional offers and associated costs, by visiting the Shipping Information section on our website.

What is your return policy?
We want you to be completely satisfied with your purchase. Most items can be returned within a specified period from the date of delivery. Please note that some products, like personalized items or select final sale merchandise, may not be eligible for return. For a complete overview of our return policy, including instructions on how to initiate a return, please refer to our Returns & Exchanges policy page.

Do you offer international shipping?
Currently, we ship to addresses within the United States. We do not offer international shipping at this time.

How can I track my order?
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number and a link to monitor its progress. You can also check the status of your order by logging into your account on our website.

What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.

How do I create an account?
Creating an account is simple! Click on the “Sign In” link at the top of our website and then select “Create an Account.” You will be asked to provide some basic information. Having an account allows you to track orders, save your favorite items, and enjoy a faster checkout experience.

How can I update my email preferences or unsubscribe?
You can manage your subscription preferences by clicking the “Unsubscribe” link located at the bottom of any promotional email you receive from us. You can also update your communication preferences within your online account settings.

I have a question about a product. Who can I ask?
For specific product inquiries, such as questions about dimensions, materials, or care instructions, please refer to the product description page on our website where detailed information is provided.

Do you have a gift services?
Yes! We offer a wonderful selection of unique gifts for every occasion. Many of our items come beautifully packaged, making them perfect for gift-giving. You can also add a gift message during the checkout process.

How do I apply a promo code?
During the checkout process, you will see a field labeled “Promo Code” or “Discount Code.” Simply enter your code there and click “Apply” to see the discount reflected in your order total.

Why is my promo code not working?
Promo codes are sometimes valid only for specific products or during certain time periods. Please check the terms and conditions of the offer to ensure your order meets all requirements, such as a minimum purchase amount or that the items in your cart are eligible for the discount.